Delete an Award

An Award refers to a Reward that was granted to a Member for “free,” without the Member having to spend their Metrics to redeem it.

From the Awards tab of the Member Profile screen, a Customer Service Representative can delete an Award.

To delete an Award:

1. Select Members from the top navigation bar, then select CSR > People from the side navigation menu. The People screen is displayed.

2. On the People screen, search for and select the desired Member (see Search for a Member for more information). The Member Profile screen is displayed with the Summary tab selected by default.

3. Select the Awards tab.

4. Optionally, search for the desired Award. See Tab Overview - Awards for more information on the available search options.

5. Next to the desired Award, from the Action drop-down menu, select Delete. A confirmation dialog box is displayed; click Confirm.